We collect and use personal information only when it is necessary to carry out our work, communicate with supporters and partners, manage programmes and events, and meet our legal obligations. We never sell your data.
Any donations or payments you make are processed securely by trusted third‑party payment providers, and we do not store your card details. We only share personal data when required for our work or by law, and we put safeguards in place to keep it secure. You have the right to access, correct, or delete your personal data, and to ask how it is being used at any time. If you have questions or concerns about your data, you can contact us directly using the details below.
1. Introduction Vets Without Borders Ireland (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable data protection laws. This policy applies to all personal data collected through our website, communications, programmes, events, partnerships, and other interactions.
Data Controller: Vets Without Borders Ireland Registered Address: Clooncahir, Mohill, Co. Leitrim, N41NX73 Contact Email:[email protected]
2. What Personal Data We Collect We may collect and process the following categories of personal data: - Contact details (name, email address, phone number, organisation) - Professional information (job title, affiliation) - Donation and payment-related information (processed securely by third-party payment processors; we do not store full payment details) - Communications with us (emails, forms, feedback) - Website usage data (IP address, browser type, cookies, analytics data) - Event participation and training information We do not intentionally collect special category (sensitive) personal data unless it is necessary and provided voluntarily.
3. How We Use Your Data We process personal data for the following purposes: - To respond to enquiries and communicate with you - To manage partnerships, programmes, and events - To process donations and maintain financial records - To send updates, newsletters, or advocacy communications (where consent is given) - To improve our website and services - To meet legal, regulatory, or contractual obligations.
Donations and Payments: When you make a donation or payment, your payment details are processed securely by trusted third‑party payment processors (such as Stripe or PayPal). We do not collect or store full credit or debit card details. These processors act as independent data controllers for payment information and process your data in accordance with their own privacy policies and applicable data protection laws.
4. Legal Basis for Processing Under GDPR, we rely on one or more of the following legal bases: - Consent – where you have clearly agreed to our use of your data - Contract – where processing is necessary to fulfil an agreement - Legal obligation – where required by law - Legitimate interests – where processing supports our mission and does not override your rights
5. Data Sharing and Third Parties We may share personal data only when necessary and with appropriate safeguards, including: - Trusted service providers (e.g. IT, communications, payment processors) - Partner organisations involved in joint activities - Regulatory or public authorities when legally required. All third parties are required to process data securely and in compliance with GDPR.
6. International Data Transfers Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.
7. Data Retention We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymised.
8. Your Rights Under GDPR, you have the right to: - Access your personal data - Request correction of inaccurate data - Request deletion of your data - Restrict or object to processing - Withdraw consent at any time - Request data portability - Lodge a complaint with a data protection authority. To exercise your rights, contact us at [email protected]
9. Cookies and Analytics Our website may use cookies and similar technologies to improve functionality and analyse usage. You can manage cookie preferences through your browser settings or our cookie banner (where applicable).
10. Data Security We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.
11. Changes to This Policy We may update this Privacy Policy from time to time. The most recent version will always be available on our website, with the effective date clearly stated.
12. Contact Us If you have questions about this Privacy Policy or how we handle personal data, please contact: Vets Without Borders Ireland by email at [email protected]
